Please note: This is an old post, and this is no longer an issue as far as I, or anyone else is aware. -SK
Heaven Gifts, a distributor to many popular e-cigarette merchants issued an advisory and recall for first generation Kanger EVOD batteries. There is a risk they could catch on fire while charging. You are advised to stop using these batteries immediately and contact your seller for further instructions. Below is the text from Heaven Gifts, but unless you purchased direct through them, you’ll need to contact the store you bought yours from.
According to our customers’ feedbacks and factory’s information, some EVOD batteries died after charge in a short time.
KangerTech figured out that there might be problem with 2 or 3 batches of battery cells they got from a battery factory. These
batteries are possible to EXPLODE during charge, although the possibility is very very small.KangerTech attached great importance to the problem and upgraded the protection of EVOD battery and have more strict quality
control on the battery cells. The EVOD batteries we are supplying now are all improved ones, there is no such problem.In order to avoid any serious accident, we and KangerTech decided to make the recall on old version of EVOD batteries,
regardless of the high cost.The potential faulty EVOD batteries are as below:
All EVOD 650mAh batteries in matte black, yellow, blue. Rest colors we sent before June 24.
ALL EVOD 1000mAh batteries in yellow, green. Rest colors we sent before June 24.
All EVOD starter kits in yellow. Rest colors we sent before June 24.Here is our recall procedure:
1. Please stop selling all old version EVOD batteries, including those in the starter kits immediately.
2. Please inform all your end users to stop using old version EVOD batteries immediately.
3. We will replace all your old version EVOD batteries and send with your future order. Please email us the quantity and color
like below:Replacement:
KangerTech EVOD 650mAh manual battery,color *quantity
KangerTech EVOD 1000mAh manual battery,color *quantityAlso, you must leave an order message about it when you place your new order.
4. Owing to factory’s limited production ability, there might be delay in replacing with new batteries. We will try our best to
ship out replacement asap.5. No need to send back the old version EVOD battery to us.
If you once purchased EVOD batteries or EVOD starter kits, please do reply this email to confirm that you already knew this
serious issue.Any question, please kinly send email to heavengifts@heaven-gifts.com for solution.
Again: The EVOD batteries we sell online now are improved ones, there is no such problem.
We apologize for any inconvenience to you and your valued customers!
Regards
Heaven Gifts
Update: Kangertech has issued a statement about the issue. Apparently, the only batteries affected were sold to Heaven Gifts during a specific time period. You’ll want to contact your seller to see if this is applicable to the product you purchased. If the batteries didn’t come from that distributor it appears there is no issue. See the statement below.
To all KangerTech customers:
KangerTech is voluntarily recalling all EVOD batteries purchased through Heaven Gifts, that were supplied between the end of March and beginning of April. While only a few batteries may be affected, we are recalling the entire batch of 6000 EVOD batteries.
We were recently made aware of an issue with an EVOD battery sold through Haven Gifts, an official KangerTech distributor. After extensive research, we found a potential issue with the internal cell used in the manufacturing of the EVOD, which could fail during the charging of the battery. These EVOD batteries were manufactured between the end of March to early April, and were only distributed to Heaven Gifts.
KangerTech takes its customers safety very seriously, and is working with Heaven Gifts to recall and replace all of the EVOD batteries that may have this issue. While we recognize the inconvenience recalls cause our customers, we are taking these actions on their behalf to help ensure their safety.
EVOD batteries sold directly through KangerTech, and other authorized resellers, are not affected in this recall, and are safe to use. If there are any questions regarding the safety of your EVOD battery, please feel free to contact your place of purchase, or KangerTech directly.
